Scalp n’ Body Emporium is committed to protecting your personal information and respecting your privacy. We handle your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains, in plain terms, how we comply and what rights you have. It sits alongside our Privacy Policy, which sets out the full detail of the information we hold and how we use it.
Who is responsible for your data
We are the “data controller” for the personal information you give us. That means we decide how and why it is used. You can reach us at any time at info@scalpnbodyemporium.co.uk or on 07485 764833. Our address is Room GW3, William Garfit Walk, 116 High Street, Boston, Lincolnshire, PE21 8TG.
The lawful bases we rely on
We only use your information where the law allows. Depending on the situation, our lawful basis will be one or more of:
- Contract — to deliver the treatment or service you have booked.
- Consent — for example marketing, or providing health information for a treatment. You can withdraw consent at any time.
- Legitimate interests — to run our business in ways you would reasonably expect.
- Legal obligation — to meet our legal and regulatory duties.
Special category (health) data
Some treatments require health information so we can look after you safely. This is treated as “special category” data and given extra protection. We only process it with your explicit consent and/or because it is necessary for the provision of health treatment, and we keep it confidential.
Your rights under UK GDPR
You have the following rights over your personal information:
- The right to be informedTo know what data we collect and how we use it, as set out in our Privacy Policy.
- The right of accessTo ask for a copy of the personal information we hold about you (a “subject access request”).
- The right to rectificationTo have inaccurate or incomplete information corrected.
- The right to erasureTo ask us to delete your information, where there is no overriding reason for us to keep it.
- The right to restrict processingTo ask us to pause how we use your information in certain circumstances.
- The right to data portabilityTo ask us to provide certain information in a portable, reusable format.
- The right to objectTo object to certain uses of your information, including direct marketing.
- Rights around automated decisionsYou will not be subject to decisions based solely on automated processing that significantly affect you.
How to exercise your rights
To make any of these requests, just contact us at info@scalpnbodyemporium.co.uk or on 07485 764833. We will respond within one month, and there is normally no charge. We may need to confirm your identity before we act on a request.
Data breaches
We take the security of your information seriously. In the unlikely event of a data breach that is likely to affect your rights, we will act quickly and, where required, notify you and the Information Commissioner’s Office.
Complaints
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or on 0303 123 1113.